Star Air implements Collins Aerospace’s passenger service system

Indian commuter airline Star Air has selected Collins Aerospace’s ARINC PaxLink passenger service system to streamline several passenger processing systems.

The single, integrated Cloud-based system will enable the carrier to better manage reservations, inventory, distribution and departure control.

According to Collins Aerospace, airlines can select several modules to develop a customised solution using PaxLink. This will help them streamline passenger check-in, boarding, flight load planning, online reservation sales, inventory management and distribution via online travel agencies (OTA).

PaxLink kiosk integration and digital check-in also reduce queues and the need to visit check-in desks.

Collins Aerospace commercial aviation and network services general manager Clotilde Enel’Rehel said: “As we see more airlines modernise with digital transformations, PaxLink is a key solution in helping airlines to better manage its broad array of passenger service needs through one interface.

“By integrating connectivity, Star Air can more efficiently manage its growing passenger base at a lower cost with the highest reliability.”

Through PaxLink, Star Air and other airlines can participate in the Indian Government’s Ude Desh ka Aam Naagrik (UDAN) scheme.

Star Air can now comply with all UDAN route guidelines and align with regulations laid out by IATA-one order and DGCA.

Star Air chief information officer Ajay Bhatkal said: “We were looking beyond a Passenger Service System vendor – we found Collins Aerospace to be the reliable business partner who could support Star Air in our journey towards operational excellence.

“PaxLink’s robust system, seamless migration and integration, together with its flexibility to be customised according to our requirements will help Star Air meet the challenges of today and demands of tomorrow.”

More than 20 airlines and handling agents across the world currently implement Collins Aerospace’s PaxLink solution.