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328 Support Services GmbH Aircraft Interiors and Maintenance Solutions

328 lead

The 328 Group provides a wide range of services to the aircraft industry. The group employs more than 220 aviation experts who support more than 200 aircraft worldwide.

Maintenance and cabin interior services

328SSG is the Type Certificate holder of the Dornier 328 and provides worldwide support for the 328 fleet, covering spares, technical issues, technical publications and other customer support as required.

328SSG also provides maintenance and cabin interior solutions.

The company’s services include specific mid-size jet aircraft maintenance, base and line, avionics installation, refurbishment, Part-M services, parts manufacture through its Part 21G approved production organisation (C1, C2, and D1 rating) and bespoke VIP interiors, including avionic and IFE upgrades.

328DO is a level one design organisation similar to Airbus, Dassault, ATR, or any other aircraft manufacturer. It can support 328SSG during manufacturing, maintenance, continued airworthiness and other issues within the scope of their portfolio, and employs more than 40 people.

It is approved to work on all types of large and small aircraft, as well as helicopters, and is the holder of nearly 200 STCs on many different types of aircraft.

Aircraft interior conversions and renovations

In addition to operational support, the company offers customised aircraft VIP conversions for the Do328 and other aircraft.

328 can support all types of aircraft, including the Falcon Dassault, Legacy Embraer and Challenger Bombardier.

The company also works with major completion centres on jumbo jets up to the Airbus A380 and can provide one-off monuments, interior renovation, or furniture refurbishment, on a large range of executive and commercial aircraft.

Customised aircraft interiors

Working with UK-based CTM Design, 328SSG is a one-stop-shop for interiors, combining innovative engineering and creative design with traditional craftsmanship to provide high-quality, customised solutions.

Since the launch of the 328DBJ in 2010, 328SSG has supplied business jets with maximum space, ultimate comfort and the very latest in entertainment and communications.

This is why other aircraft manufacturers and second-hand aircraft owners are looking to Bavaria to freshen up a tired interior with a cabin refurbishment or a completely new interior.

Airbus 340 VVIP galleys, Boeing 737 parts and Dornier 228 avionics racks are all part of the portfolio.

In August 2013, 328SSG became an approved EASA Training provider, with approximately ten employees. The company offers both initial and recurrent training for Dornier 328 aircraft for B1 and B2 certifying staff.

328SSG has also announced a major upgrade of Dornier 328 avionics system. The company started a major cockpit upgrade programme for the aircraft, which is expected to be certified by EASA and the US FAA by late 2016.

Aviation maintenance and spare parts

Since its inception, the Dornier 328 has been a popular aircraft with operators, passengers and spotters alike. The Dornier 328 makes an excellent special missions platform, with many customers flying air ambulance, coast watch and border guard / drug control missions.

Available as a turboprop or a jet, the aircraft is admired for its modern cockpit and German design. It can fly in a number of configurations worldwide, including:

  • VIP
  • 19 pax executive
  • 32 pax airliner
  • Air ambulance / medevac
  • Coast watch / border control

328SSG has a large inventory of parts to support the 200-strong fleet in operation. With vendor support, liaison on issues such as upgrade modifications and parts obsolescence, and proprietary parts manufactured on-site, the company will support operators for many years to come.

Aviation approvals and facilities

328SSG has the following approvals and facilities:

  • Type Certificate holder for the Dornier 328 Turboprop and 328JET
  • Production approval part 21G and DE21.G, covering all aircraft types
  • Maintenance approval part DE.145.0208
  • 328SSG works with design organisations 328Design, 21J approval No. EASA.21J.438 covering all aircraft types
  • FAA repair station approval 8000-4
  • EASA Training organisation (approval No. DE.147.0021)
  • Other approvals worldwide from various authorities. Please see the company website for more details

Please contact the sales team to discuss tailor-made solutions for yacht, helicopter or aircraft interior needs.

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Press Release

328 Enters Helicopter Market with Comprehensive Flight Test Programme

328 Support Services GmbH (328) and Reiser Simulation and Training GmbH (RST) have together carried out a comprehensive flight test programme that has collected flight envelope and handling quality data.

White Papers

VIP Aircraft Brochure

Whichever aircraft and whatever the requirements, we understand that a VIP or business jet needs to be both functional and beautiful. We recognise it is important to make any jet as practical as possible so downtime is kept to a minimum but that a jet should also be an expression of the owner, be it an individual or business.

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Press Release

5 October 2017

328 Support Services GmbH (328) and Reiser Simulation and Training GmbH (RST) have together carried out a comprehensive flight test programme that has collected flight envelope and handling quality data.

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12 January 2017

328 Support Services GmbH (328) has delivered the 20th modified Dornier 328 Turboprop to Sierra Nevada Corporation (SNC) as part of SNC's contract with the US. military.

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10 January 2017

328 Support Services GmbH (328), has recently partnered with USA-based Duncan Aviation to deliver and certify a full cabin completion on a European registered, Bombardier Challenger 604 aircraft. Following 328's work on the EASA certification, the aircraft was delivered to the customer on time last month.

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2 December 2016

328 Support Services GmbH (328), has been endorsed by Canada's Transport Canada Civil Aviation (TCCA) with the award of broad maintenance approval.

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25 November 2016

328 Design GmbH (328DO), part of the 328 Group has partnered with Columbia Jet Service GmbH to offer an STC for ADS-B Out featured by Rockwell Collins on Gulfstream G150 & G200 aircraft, representing around 360 aircraft worldwide.

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22 February 2016

328 Design GmbH (328DO), part of the 328 Group, the Germany-based refurbishment, completions and aircraft maintenance specialist, has successfully achieved the first Supplemental Type Certificate (STC) for the Dassault Falcon 50EX from the US FAA under the FAA/EASA bilateral safety agreement.

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19 January 2016

328 Support Services GmbH (328) is celebrating 10 years as Type Certificate holder of the successful Dornier 328 (jet and turboprop series).

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17 December 2015

328 Support Services GmbH has signed a two-year agreement for AOG support with SkyWork Airlines based in Bern, Switzerland. The arrangement will support the regional carrier's five Dornier 328 turboprops.

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1 December 2015

Global passenger air traffic is projected to double over the next 15 years with an unprecedented 6.6 billion travelers anticipated by 2030, according to a report from the latest bi-annual meeting of the Global Aerospace Summit (2014).

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15 October 2015

In the latest step forward in creating Turkey's first regional aircraft, TRJet has announced an agreement on plans to use Pratt & Whitney Canada (P&WC) to upgrade and supply PW306B engines for TRJet aircraft.

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8 October 2015

328 Support Services will be attending the 35th ERA General Assembly 2015 on the 13-15 October 2015.

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23 September 2015

328 is pleased to announce the appointment of Mr. Andreas Bulić as its new chief financial officer reporting to CEO, Dave Jackson. Andreas will be responsible for 328 group financing and information technology activities.

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8 June 2015

328 Support Services GmbH, the type certificate holder for the D328, is pleased to announce that its parent company, Sierra Nevada Corporation, has signed a Memorandum of Understanding (MoU) with the Turkish Ministry of Transport, Maritime Affairs & Communications to meet the need of producing the country's first regional jet as part of its Regional Aircraft Project. The first aircraft is expected to be delivered in 2018.

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1 April 2015

328 is pleased to announce that 328 Design GmbH (328DO) has successfully achieved the supplemental DOA approval from the General Civil Aviation Authority GCAA of the United Arab Emirates.

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10 February 2015

Sierra Nevada Corporation (SNC) has completed the acquisition of 328 Support Services GmbH (328), a UK and Germany-based aircraft company.

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Regional Offices

328 Support Services GmbH
Nico Neumann

Director Maintenance & Production

T: +49 (0) 8153 88111 2815

M: +49 (0) 151 126 766 54

E: Nico.Neumann@328.eu

Ray Mosses

Director Sales

T: +49 8153 88111 2512

M: +49 171 5839374

E: ray.mosses@328.eu

Jörg Gorkenant

Head of Design Organisation, Chief Operation Officer

T: +49 8153 88111 2020

M: +49 171 517 85 48

E: joerg.gorkenant@328.eu

Paul Wawruszczak

Business Development & Marketing Manager

T: +49 8153 88111 2515

M: +49 176 141 353 82

E: paul@328.eu

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