Stellar's passion and expertise are in creating unique, interesting and cost effective IFE solutions. The only measurement of our own success is our customer’s success and the WAEA Avion and other media industry awards that align our trophy cabinet are testament to this.
Our partnership approach with our clients is what makes us excel. Expect regular contact and personal meetings from us to ensure that all 'i's' are dotted and the 't's' are crossed. That's the Stellar philosophy. Near enough is never good enough.
We live in an increasingly digital world where technical prowess is no longer a 'nice to have' but a pre-requisite to appointing a service provider. On this basis, we learn every detail about our customers aircraft: IFE systems, GUI's, media types, format details and so much more.
If you need help with MPEG or JPEG or anything in between you've just cleared your first hurdle - because Stellar will solve your issues for you.
We're also a member of the Smartjog network - a hi-speed, private and secure digital media delivery mechanism that allows us to digitally drop content at the front door of your IFE content integrator. So, after we've packaged your content, it's ready to be integrated within hours, not days. Want one less thing to worry about with your IFE? Work with Stellar and we'll guarantee to take the worries out of your in tray!
Providing films for IFE is not just about entertainment, but also about managing the many facets of getting content onboard your aircraft. The choice of content is varied as demographic, cultural, religious and technical considerations all need to be taken into account. These issues and many others are reviewed by our programmers every day, ensuring that nothing is overlooked.
Once the content is chosen we get to work on licensing, splicing, encoding, dubbing and all the other elements that make the presentation of your IFE world class and unique to you. When these details are addressed, your passengers notice, and want to fly with you again.
Technology always plays a part: as a Stellar customer you'll be issued with access to our content management system (CMS) which contains all elements you'll need to access during an IFE cycle. These include playlists, offline metadata, images, sample media for approval and a movie catalogue that provides the information you'll need including synopsis, run-time sub and dub availabilities, release dates, our opinions and more.
Our music resources stretch far and wide, and we program music (radio and jukebox) and talk shows in more than 40 genres and in several different languages.
Programming research is critical and apart from our relationships with and product from many music labels, we use many online and offline resources in order to ensure that what we're programming will work for your passengers? Want a second opinion? Please visit our comments page, as we receive a great deal of feedback from passengers who tell us what they love, what they'd like to hear and in many cases, specific requests.
Both our in-house and external music specialists ensure that each program or album fits the brief exactly. We cast our net wide when selecting presenters, to ensure they are the best fit and the best in their field.
Part of the service you offer your passengers is information. You are required to communicate messages about safety onboard your aircraft and there's many approaches to service points of difference that we can create for you too. Do you have an idea or would like some ideas to make your product shine? Our Senior Producer will be more than happy to discuss ideas with you.
We've delivered numerous video productions for several airlines both tailored and off-the-shelf. Once the button gets pushed it gets the Stellar treatment from start to finish with our in house resources delivering pre-production, the shoot and the cut. All productions are available in just about any dub or sub and are also available for non video applications such as for the aircraft PRAM too. If you have a requirement for pre-recorded cabin announcements we support just about all PRAM makes and models flying today. Please contact our business development manager for more information.